Privacy Policy

Privacy Policy At GoTwogether Foundation, safeguarding your privacy is paramount. We adhere to the Privacy Act 1988 (Cth) and relevant state laws, ensuring the careful management of personal information.

This Privacy Policy outlines how we collect, store, utilize, and disclose your personal information, in conjunction with our Terms of Use.

Defining Personal Information: In this Policy, “personal information” aligns with the definition in the Privacy Act. Essentially, it encompasses any detail or opinion that could identify you.

Methods of Personal Information Collection: Your personal information is collected through various means, including:

Direct interactions via phone or our Support Services facilitated by Remedy Healthcare (a subsidiary of Australian Unity Limited) In-person engagements Participation in surveys, questionnaires, or events Registration for face-to-face or digital events (like webinars) Online interaction through our websites, email, webchats, mobile apps (e.g., Beyond Now), and social networks (e.g., Facebook, Twitter, YouTube, Instagram, or LinkedIn, each having their own privacy policies) Consent to receive information from similar organizations upon donating, such as Beyond Blue Application for positions with us (as an employee, volunteer, or contractor) Why and What Information We Collect: We collect the information you provide, including but not limited to name, address, age, contact details, donation amounts, and, with your consent, sensitive information like health history for initiatives such as Blue Voices membership or volunteering.

Additionally, we may request preferences, job roles, or demographic data for personalized experiences or password verification.

Transparency in Information Gathering: We strive to collect information directly from you whenever possible, respecting your privacy. However, occasionally, we might obtain information from third parties, each having their own privacy policies.

Sharing Experiences Respectfully: If sharing a story involving another person’s identifiable experience, it’s crucial to obtain their consent and make them aware of our Privacy Policy.

Usage of Your Information: Your provided information may be used for various purposes:

Facilitating access to our mobile apps and websites Providing requested resources, information, or merchandise Engaging you in our initiatives, research, or campaigns For marketing, research, and internal administrative purposes Updating and managing contact details Understanding user interaction through a Customer Relationship Management system International Data Transfer: Beyond Blue may transfer your data to Australia and process it there, irrespective of your location worldwide.

Securing Your Information: We implement measures to secure collected information, safeguarding it from unauthorized access, modification, or disclosure. While we take stringent security steps, no online data transmission can be guaranteed fully secure.

Disclosure and Usage of Information: Your personal information is only disclosed as described in this Policy or as permitted by law. This includes scenarios where you’ve given consent or where it aligns with the primary purpose of collection.

For instance, we may disclose information to service providers, support services, or professional advisors. Overseas disclosure is done with your consent or when supporting services demand it.

Website and Mobile App Analytics: We utilize analytics tools like Google Analytics and Facebook analytics to comprehend user behavior, traffic patterns, and engagement, enhancing our services and content.

Accessing and Correcting Information: You can request access to your collected personal information or corrections thereof by contacting us. We typically respond within 30 days.

Data Breach Notification: In the event of unauthorized access, disclosure, or loss of your information that might cause serious harm, we’ll investigate, notify you, and report to the Office of the Australian Information Commissioner as per the Privacy Act.

Addressing Privacy Concerns: Should you believe your privacy has been breached, contact us. We’ll respond promptly. If unsatisfied, you can file a complaint with the Office of the Australian Information Commissioner.

Policy Updates: This Policy may undergo periodic changes. Any updates will be posted on our websites, effective from the posting date. Last reviewed and updated on 22 November 2023.

How to contact us



Ground floor, 147 Coronation Drive, Milton 4064 QLD